Rates taken on Jan 19, 2018 17:44:28 (Qatar time)
Q: How do I buy an item?
A: You have to register as buyers
Q: What if I purchase the item wrongly?
A: If the purchase order is confirmed by e-Emdad no cancellation can be conducted.
Q: Are all suppliers verified on e-Emdad?
Q: How do I check my order history?
A: You can access your account and see all the purchase.
Q: How can I check the status of my order?
A: By tracking number
Q: How can I find what I want to buy?
A: Through cataloging search, categories or Auction.
Q: How do I search by item number?
A: You can use search by part number or description.
Q: I have a credit balance and would like a refund.
A: Yes as per e-Emdad contract.
Q: Should I have to change my password periodically for safety purpose?
A: Yes every 6 months.
Q: Do I need to have a shipping account?
A: Not necessary
Q: What are the requirements to sell on e-Emdad?
A: Communicate with email@example.com
Q: Is my item allowed on e-Emdad?
A: Please figure out the prohibited list of materials under T&Cs.
Q: I haven’t been paid what can I do?
A: Communicate with firstname.lastname@example.org
Q: How do I find an item I listed for sale?
A: Check your accounts products list.
Q: What is the selling price?
A: The price of products as shown in the platform as ex-works seller premises